Press Releases

Mar 12, 2018

AudioCodes Adds Support for Microsoft Teams

New native Microsoft Teams C450HD IP phone, direct routing SBC capabilities, enhanced productivity 360° interaction recorder and expanded user management solutions are now part of One Voice for Microsoft 365

Lod, Israel – March 12, 2018 - AudioCodes (NASDAQ: AUDC) Press Release

Highlights

  • AudioCodes One Voice for Microsoft 365, the world’s most comprehensive suite of voice products, solutions, and services for Microsoft unified communications, now includes Microsoft Teams specific products and capabilities
  • New executive IP phone with 5” color touch screen running native Microsoft Teams client joins the AudioCodes 400 series of HD VoIP devices
  • Session Border Controller (SBC) support for direct routing with Microsoft Teams enables enterprises and service providers to integrate Bring-Your-Own-Trunk services including multi-tenancy support
  • AudioCodes Routing Manager delivers comprehensive policy-based, quality-based and emergency call routing for large-scale heterogeneous communications silo deployments
  • Productivity-enhancing SmartTAP 360° interaction recording solution enables recording of inbound and outbound trunk calls in Microsoft Teams, along with instant messaging and video recording
  • User Management Pack 365 enables full lifecycle management of Microsoft 365 subscribers across cloud, hybrid and on-premises deployments
  • AudioCodes will be exhibiting its full range of innovative voice solutions and products at Enterprise Connect 2018, booth #707

Details

AudioCodes, a leading vendor of advanced voice networking and media processing solutions for the digital workplace, today announced that its One Voice for Microsoft 365 suite, the world’s most comprehensive suite of voice products, solutions, and services for Microsoft unified communications, now includes native Microsoft Teams products and capabilities.

A new executive IP phone with a 5” color touch screen, running the native Microsoft Teams client, is the latest addition to the AudioCodes 400 series of HD VoIP devices. Its ergonomic design, simple menus and familiar, legacy-like workflows help to ease unified communications adoption.

AudioCodes’ scalable, secure and highly-interoperable session border controller (SBC) range now supports direct routing with Microsoft Teams. This allows enterprises and service providers to easily integrate Bring-Your-Own-Trunk services, including multi-tenancy support.

The productivity-enhancing SmartTAP 360° interaction recording solution facilitates the seamless recording of inbound and outbound trunk calls in Microsoft Teams, along with instant messaging and video recording, for compliance purposes.

On the management side, the AudioCodes Routing Manager (ARM) provides comprehensive policy-based, quality-based and emergency call routing for large-scale heterogeneous communications silo deployments. In addition, User Management Pack 365 enables the full lifecycle management of Microsoft 365 subscribers across cloud, hybrid and on-premises deployments.

“Microsoft Teams introduces new levels of enterprise productivity,” commented Nimrode Borovsky, VP Global Marketing at AudioCodes. “As part of our enduring commitment to our strong partnership with Microsoft, we are delighted to offer an expanded portfolio of products and solutions that perfectly complement Microsoft’s new emphasis on Teams.”

Visit AudioCodes at Enterprise Connect 2018 in Orlando, FL, March 12-14, 2018, Booth #707, to meet our team and experience our broad range of innovative voice products and solutions at first hand.